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FAQ

  • What payment methods do you accept?
    We accept all major credit/debit cards, PayPal, Apple Pay, Google Pay, and some buy-now, pay-later options may also be available.
  • Is my payment information secure?
    Yes! All transactions are encrypted and processed securely through trusted payment providers. We do not store or have access to your payment details.
  • Do you offer wholesale pricing?
    Yes! We offer wholesale pricing for retailers and boutiques. Please visit our Wholesale Inquiries page or contact us at hope@beadsofbeauty.com for more details.
  • Is there a minimum order quantity for wholesale?
    Yes, minimum order requirements apply for wholesale purchases. Contact us for specific details.
  • Do you offer custom jewelry?
    Absolutely! If you have a specific design in mind, we'd love to bring it to life. Contact us at crystal@beadsofbeauty.com to discuss your custom order.
  • Are your pieces truly handmade?
    Yes! Each piece of jewelry is handcrafted with care and attention to detail, making every item unique.
  • Do you accept returns?
    Due to the handmade nature of our jewelry, we do not accept returns or refunds. However, if your item arrives damaged or defective, please contact us within 3 days for a replacement or repair.
  • Can I exchange my jewelry?
    Exchanges may be accepted on a case-by-case basis for unworn items in their original condition. Customers are responsible for return shipping costs unless the item was defective.
  • Do you accept returns?
    Due to the handmade nature of our jewelry, we do not accept returns or refunds. However, if your item arrives damaged or defective, please contact us within 3 days for a replacement or repair.
  • Do you ship internationally?
    Yes! We ship to all 50 U.S. states and internationally. Shipping costs and delivery times vary based on location. International customers are responsible for any customs fees or duties.
  • How long does it take to process my order?
    Orders are typically process within 5-7 business days. Makeup brushes, hats and purses, along with custom orders may take longer, and you will be notified of the estimated production time.
  • How can I track my order?
    Once you order ships, you will receive a tracking number via email. You can use this number to track your package's progress.
  • How do I contact customer support?
    For business/marketing questions, contact hope@beadsofbeauty.com For Custom/Orders questions, contact crystal@beadsofbeauty.com or send us a message on our social media pages. We aim to respond within 1 business day.
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